For the refund and return policy on our website, please make the following update:
- As this is a food item, we will not be providing returns. However, a refund may be issued if the product arrives damaged or in a non-consumable condition.
Please update this section with the details above.
At Chefouse, customer satisfaction is our priority. If you’re not happy with your purchase, we offer easy returns and refunds.
How to Initiate a Return
To initiate a return, please contact us at office@chefouse.com or use the return request form on our website.
Eligibility for Returns
You may return unopened and unused products within 7 days of receiving your order. Perishable items such as baked goods cannot be returned unless they arrive damaged.
Conditions for Returns
To be eligible for a return, items must be in their original packaging with proof of purchase.
Refund Process
Once we receive and inspect the returned item, we will notify you. If approved, a refund will be processed within 7-10 business days to your original payment method.
Non-returnable Items
Items such as baked goods, opened packages, and personalized products are not eligible for return.
